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Data protection - overview

PRIVACY NOTICE OF IGNITI GMBH

 

Igniti GmbH (“igniti”, “we”, “us/our”) strives to protect and respect your privacy. With this privacy notice, we would like to inform you on what basis and for what purposes we process personal data that we collect from you or that you make available to us. In addition, we would like to inform you about your data protection rights to which you are entitled, including your right to object to individual processing operations carried out by igniti. For certain categories of data processing, supplementary privacy notice applies. Some are linked below.


  • Privacy notice for users of this website
  • Privacy notice for applicants
  • Privacy notice for users of our video conferencing system
  • Privacy notice for users of our Facebook fan page
  • Privacy notice for business partners of igniti

We may also provide information at the appropriate points about certain data processing to the extent that it appears necessary, e.g. in the case of certain forms.Please contact us if you have any questions, comments or concerns about this Notice or our processing of your personal data, or if such data changes.


1.General Privacy notice

1.1 Who is responsible for data processing and who can I contact?

Controller within the meaning of the General Data Protection Regulation (GDPR) is:

igniti GmbH
Leutragraben 1
07743 Jena


Tel +49 3641 3277 20
Fax +49 3641 573 330-2


E-Mail info[at]igniti.de


You can reach our company data protection officer under the aforementioned contact as well as by e-mail at datenschutz[at]igniti.de


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1.2. What data do we collect?

We process the following types of personal data, among others:

  • Master data: name, address;
  • Contact data: such as telephone number, e-mail address, business relationship, interest,company affiliation;
  • Requests: such as offers, requests, expressions of interest, feedback;
  • Contact history: such as correspondence, contracts, services, orders, tickets, jointappointments;
  • Contact preferences:preferred contact medium, marketing messages received,
  • Competition data: to draw and notify the winners;
  • Customer account data: such as platform access, user names;
  • Financial and payment data: such as bank account number, billing address, payments received;
  • Device data: Information about your devices with which you visit our website, such as the operating system used,browser type, language setting, IP address;
  • Usage data for visiting our website, from which an accessing device reaches our website(so-called referrers), there sources you access (individual websites), date and time of this access, IP address, the Internet service provider of the accessing device, search terms used. In addition, we and our partners process data about the cookies stored on your device. Please note the separate data protection declaration for users of our website.

1.3. For what purposes do we collect, use and store this personal data?

We collect, use and store your personal data:

1.3.1 if you have given us your consent (Art. 6 (1) (a) GDPR)

  • to receive a newsletter or information and offers about igniti services that may be of interest to you by post,telephone, messenger or e-mail.

If you give your consent to receive direct marketing, we always offer you the opportunity to revoke your consent or, for example, to unsubscribe directly from our newsletters.

1.3.2 if necessary, to fulfil pre-contractual measures (Art. 6 (1) (b) GDPR)

  • Processing of your inquiries and in this regard Contact
  • to decide on the establishment of an employment relationship in the case of applications, In particular, weprocessthe data that you have sent us in connection with your application in order to check your suitability for theposition(or, if applicable, other open positions in our companies) and to carry out the application process.

1.3.3 if necessary, to fulfil contractual obligations (Art. 6 (1) (b) GDPR)

  • for example for the execution of the service contract, invoicing and delivery of services,
  • for the processing of competitions,
  • for example , to contact you for these purposes by post, telephone, e-mail, messenger service.

1.3.4 if necessary to comply with a legal obligation (Art. 6 (1) (c) GDPR)

  • to store the data collected for the execution of the contract until the expiry of the statutory retentionperiods.

1.3.5 insofar as the legitimate interests of igniti require it and no legitimate interests of data subjects prevail and you have not objected to the use (Art. 6 (1) (f) GDPR)


  • to provide law enforcement authorities with the information necessary for criminal prosecution in the event ofsuspicion of a criminal offence;
  • for the purposes of maintaining, maintaining and improving our systems and services, privacy control and databackup;
  • to respond to inquiries and complaints outside the fulfillment of contractual obligations;
  • for internal administrative purposes;
  • with the photographing or filming of events for the purposes of documentation and reporting as well as thepossiblepublication of the recordings on our website and our social media channels;
  • detect, prevent or otherwise convict fraud, security problems or technical problems;
  • to protect and safeguard our legitimate business interests, terms and conditions and legal rights andobligations.This includes, but is not limited to, use in connection with compliance, regulatory, audit and legal claims(includingdisclosure of such information in connection with legal proceedings or litigation) and other ethical andcompliancereporting requirements;
  • for direct marketing.

In connection with the sale of a service to you or your company, we may process your postal contact data outside the presence of a specific consent in order to occasionally send you information about new services ignitis (direct marketing). Under the legal requirements of § 7 Abs. 3 UWG, we are also entitled to use the e-mail address that you have provided when placing your binding order for a service for direct advertising of our own, similar goods or services.


igniti will also convert personal data into anonymous data and use it (usually on an aggregated statistical basis) for e.g. market research and analysis, to improve the website, for trend analysis and to monitor the success of advertising campaigns. Aggregated personal data does not allow identification of you or other attribution.


1.4 Who receives your data?


1.4.1 Transfers to companies that provide services to us as processors


Your personal data will be passed on to companies that provide services on behalf of igniti in accordance with instructions. These are recipients in the categories IT services (software provider, website hoster and analytics services, IT support), archiving, document processing, compliance, controlling, data destruction, purchasing/procurement, lettershop, recruiting, printing services, billing.


1.4.2 Transfers outside the EEA


If you communicate with us by e-mail, these are processed on cloud-based servers of our e-mail service provider Microsoft Corp. We also use the CRM solution of the provider Salesforce Inc. as part of our prospect and customer management.


The processing of personal data in so-called unsafe third countries outside the EEA cannot be ruled out. There is no adequacy decision for these third countries, which is why they do not have a high level of data protection comparable to that of the EU.


With Microsoft Corp and Salesforce Inc. we have therefore provided appropriate safeguards through standard contractual clauses issued by the EU Commission, providing you with enforceable rights and effective remedies. We use the standard contractual clauses with module two, which you can find here.


1.4.3 Transfers within the mindcurv group


Igniti GmbH is part of the mindcurv group. As part of our legitimate interest, we may collect personal data for internal administrative purposes. also to Mindcurv GmbH, or its affiliated companies. In these cases, together with Mindcurv GmbH, we shall be deemed to be jointly responsible within the meaning of Art. 26 GDPRO. Joint processing takes place primarily for the coordination of joint business activities in the joint Salesforce CRM and, if applicable, ticket system.


1.4.4 Transfers to third parties


We share your information with third parties if we are required by law to disclose your personal information or if we believe it is necessary to protect the rights, property, or safety of igniti, our customers, or third parties.Transfers to public authorities and/or law enforcement authorities are made to the extent required by law or where it is necessary to protect our legitimate interests in accordance with applicable laws. Transfers to potential or actual buyers are made in the event that igniti sells one of its businesses or assets that contain personal data. We will inform you separately about these transfers to third parties in accordance with Art. 13, 14 GDPR.


1.5 Is there an obligation for me to provide data?


As part of our business relationship, you must provide the personal data that is necessary for its initiation, execution and fulfilment of the associated contractual obligations or that we are legally obliged to collect. Without this data, we will usually have to refuse to conclude the contract or no longer be able to execute an existing contract and may have to terminate it.


1.6 How long do we store your data?


igniti processes and stores personal data of data subjects only for as long as the purpose pursued requires it or is required by law. For example, commercial and tax retention periods may prevent deletion. The periods specified there for storage or documentation are up to ten years. If the storage purpose no longer applies or if a legally prescribed storage period expires, the personal data will be routinely restricted or deleted in accordance with the statutory provisions unless they are used as evidence.


1.7 What data protection rights do you have?


Each data subject has the right of access pursuant to Article 15 GDPR, the right to rectification pursuant to Article 16 GDPR, the right to erasure pursuant to Article 17 GDPR, the right to restriction of processing pursuant to Article 18 GDPR, the right to object pursuant to Article 21 GDPR and the right to data portability pursuant to Article 20 GDPR. The restrictions according to §§ 34 and 35 BDSG apply to the right to information and the right to deletion. In addition, there is a right of appeal to the supervisory authority for data protection, e.g. to the data protection authority responsible for your place of residence, your workplace or for the place of the data protection violation. If you have any questions about this Privacy Notice or would like to contact us for any other reason regarding the processing of personal data, please contact us at: datenschutz[at]igniti.de


You can also contact us directly with regard to any data processed by us together with mindcurv GmbH with a request concerning your data protection rights. Such jointly processes take place if we indicated to you that we involve other companies from the mindcurv group.


1.8 Information about your right to object according to Article 21 GDPR


1.8.1 Right to object


You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, which is based on Article 6 (1) (e) or (f) GDPR (data processing on the basis of a legal obligation or balancing of interests); this also applies, if applicable, to profiling based on this provision within the meaning of Article 4 (4) GDPR. In individual cases, we also process your personal data for direct marketing purposes. You also have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling to the extent that it is associated with such direct marketing. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. In cases of direct marketing by e-mail, you can revoke their receipt at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form to the contact details of igniti mentioned above (e.g. e-mail, fax, letter) is sufficient for this purpose.


1.8.2 Revocation of granted consent


You can revoke your consent given to us at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.


1.8.3 Perception of objection or revocation of consent given


The objection can be made form-free:

  • by using our contact form,
  • by written notification to the contact details mentioned under point 1.,To opt out of receiving emails or other promotional materials, you can also follow the instructions in therelevantcommunication.

1.9 Updates to this Privacy Notice


This privacy notice may be updated regularly. We will update the date at the top of this website accordingly and encourage you to check it for changes.


2 supplementary privacy notice for users of our igniti website (igniti.de)

This data protection notice applies to users of the website www.igniti.de and supplements the General Data Protection Notice of igniti GmbH.

2.1 Data processing with the use of our contact form


If you send us enquiries via the contact form, your details and contact details will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We will not pass this data on to third parties without your consent. The processing of this data takes place within the framework of the data referred to in para. 1.3.2-1.3.5. The data entered by you in the contact form will be processed until you request us to delete it, and there are no legitimate interests to the contrary, or the purpose for data storage no longer applies (e.g. after your request has been processed) or legal obligations provide for further storage.


2.1 Data processing with the use of our contact form


If you send us enquiries via the contact form, your details and contact details will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We will not pass this data on to third parties without your consent.The processing of this data takes place within the framework of the data referred to in para. 1.3.2-1.3.5. The data entered by you in the contact form will be processed until you request us to delete it, and there are no legitimate interests to the contrary, or the purpose for data storage no longer applies (e.g. after your request has been processed) or legal obligations provide for further storage.


2.2 What additional data is processed and shared with your use of this website?


2.2.1 Collection of usage and device data and processing in log files


On the basis of our legitimate interests (Art. 6 (1) (f) GDPR) in eliminating disruptions, ensuring system security and detecting and tracking unauthorized access or access attempts, we collect data about every access to the server on which the website is located (so-called server log files). The access data includes the address of the retrieved website, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g. to investigate misuse or fraud) for a maximum of 7 days and then deleted. Data whose further retention is required for evidence purposes are exempt from deletion until the respective incident has been finally clarified.


2.2.2 Collection of usage and device data via cookies


When you visit our website, this information can usually be retrieved and stored from your browser in the form of cookies, JavaScript or pixels (hereinafter collectively referred to as “cookies”). This may include information about you, your settings, or your device. This allows us to distinguish your web browser from those of other users of our website, learn more about your product interests and provide features. Cookies enable the provision of basic functions and services, e.g. the system recognizes whether you visit our website on a mobile device. Cookies can help us to carry out evaluations of the use of our website or range measurement (category statistics), e.g. the number of mobile devices that view our individual pages.


We use technically necessary cookies on the basis of Art. 6 para. 1 lit. f GDPR, our legitimate interest in providing necessary functions (category essential).


2.2.2.1 Consent Management Service


We use a so-called consent management tool (also consent management service) that informs you about further consent-based data processing, registers your consent in this regard and stores it cookie-based on your device (category essential). The legal basis for this is Art. 6 para. 1 lit. c GDPR, the legal obligation.

Further information on data processing, including purpose, legal basis, recipient, storage period, is set out below. The Consent Management Tool is linked at the beginning of this privacy policy. Thisserves in particular to obtain your consent to our optional marketing and analysis services as well as integrated content of third parties. Regardless of this, you can determine whether cookies should be set and retrieved through the settings in your browser.

For example, you can completely deactivate the storage of cookies in your browser, restrict it to certain websites or configure your browser so that it automatically notifies you as soon as a cookie is to be set and asks you for feedback. The following information on the cookies used supplements the information in the consent management service.


2.2.2.2 Google Analytics


We use the web analysis service Google Analytics for usage analysis and range measurement (example cookie name _ga,_gat,_gid). Google Ireland Ltd. receives the data as a third party. Storage period of the information stored in cookies is a maximum of 24 months.


Furthermore, we can use Google Analytics, among other things. Record your mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to complement the collected data sets and uses machine learning technologies for data analysis. Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.


The service provider, and therefore the recipient, is equally Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland and its parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.


Website: https://www.google.com;

Privacy Policy: https://policies.google.com/privacy;


The processing exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG; the consent can be revoked at any time with effect for the future.


2.2.2.3 Google Tag Manager


We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It only serves to manage and display the tools integrated via it. However, Google Tag Manager collects your IP address, which may also be transmitted to Google’s parent company in the United States.


Processing exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG; consent can be revoked at any time.


2.2.2.4 Integration of third-party services and content


On the basis of your consent, we use content or service offers from third-party providers within our website in order to integrate their content and services, such as videos or map services (hereinafter uniformly referred to as “content”). This is associated with the knowledge of your IP address as a user by the third-party providers of this content, as they would not be able to send the content to your browser without the IP address. The IP address is therefore required for the display of this content. We endeavor to use only content whose respective providers only use the IP address to deliver the content.


Processing exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG; the consent can be revoked at any time.


The integration of the contents of these third-party providers may also involve a transfer to countries outside the EU. For these countries, there is no adequacy decision of the EU Commission, except that there are no data protection provisions comparable to the EU (so-called third countries).


Please note, therefore, that transmission to the USA may also take place, in particular by Google and YouTube. With your consent, you also agree to such transfers in accordance with Art. 49 (1) sentence 1 lit. a GDPR. In particular, there is a risk that your usage and device data may be processed by US authorities for control and monitoring purposes, possibly without legal remedies.


Third parties may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, visit time and other information on the use of our online offer, as well as can be linked to such information from other sources. We have no influence on this data processing.


The following presentation provides an overview of the third-party providers and their contents, along with links to their data protection declarations, which contain further information on the processing of data:



2.3 Links to Third Party Sites


Our website may contain links to third parties. Igniti assumes no responsibility for the content of websites linked to its website. If you visit a third-party website, it is your responsibility to ensure that you read the privacy policy and terms that apply to that website.


3 supplementary privacy notice for applicants


This separate privacy notice applies to applicants who are interested in working for us. This Privacy Notice supplements the above General Privacy notice.


3.1 What personal data do we collect from you as an applicant?


If you apply to us, we will receive personal data from you and, if necessary, from third parties. This information includes, but is not limited to, your personal information, including:

  • Contact details: e.g. name, telephone number, e-mail address, home address
  • Application data: e.g. CV, certificates, cover letter, previous activities and positions in other organisations,education, professional qualifications, reference contact information, position preferences, willingness tomove, salaryexpectations, interests and wishes
  • Sensitive information: e.g. gender, origin, religion, marital status, age, health data if applicable and degreeofdisability
  • Convictions and sanctions: e.g. criminal convictions, sanctions by supervisory or professional organisations
  • Media information: e.g. information from publicly available sources, such as professional social media networks
  • Any other information you provide to us (during your correspondence with us).

In addition, personal data may result from the documentation of a job interview or from evaluation documents prepared by us.


We may also receive personal data about you from third parties, such as:

  • contracted recruitment agencies
  • previous employers who provide us with references
  • Universities/colleges.

3.2 Which data do we process for what purposes and on what legal basis?


3.2.1 For the implementation of the employment relationship (§ 26 para. 1 sentence 1 BDSG)


  • in particular to carry out the application process
  • Reimbursement of travel expenses as part of the application process (if agreed)

If we conclude an employment contract with you, your personal data (i.e. your name, address, telephone number, certificates, etc.) may also be processed for the execution of the employment relationship in compliance with the statutory provisions. In this case, we will inform you again about the processing of your personal data in the context of the employment relationship.


3.2.2 Processing of your data on the basis of a balance of interests (Art. 6 para. 1 lit. f GDPR), insofar as your
legitimate interests do not outweigh our legitimate business interests.


If necessary, and your rights do not outweigh our interests, we process your data to safeguard our legitimate interests or those of third parties to:


  • Improving our recruitment processes and activities
  • effective management and operation of our company
  • Assertion of legal claims and defence in legal disputes
  • Ensuring IT security and IT operations, data backup and data protection control
  • Building safety measures (e.g. visitors’ book).

3.2.3 Processing of your data on the basis of your consent (§ 26 Abs.2 BDSG)


If you have given us your consent to process your personal data for one or more specific purposes, such as with regard to the consideration of your application in future job advertisements.


3.2.4 Processing of your data on the basis of a legal obligation (Art. 6 (1) (c) GDPR)


We may collect information about your work and residence permit in accordance with §§ 39 AufenthG in conjunction with the Employment Ordinance and § 404 Abs. 2 Nr.5 SGB III.


3.3 Who receives your data?


3.3.1 Transfers to other companies of the mindcurv group


When you apply for positions at the mindcurv Group, mindcurv GmbH will receive your application and forward it to the mindcurv group company according to your preferences. The company is named in the advertisements.


3.3.2 Transfers to undertakings providing services under contracts


Your data may be shared with companies that provide services on our behalf, such as:

  • processors commissioned by us, including IT service providers such as web hosts and our applicant portal desBieterspersonio GmbH
  • external legal advisors,
  • recruiting companies, if applicable.

3.3.3 Transfers to public sector bodies


Personal data will be disclosed to public authorities and/or law enforcement authorities if required to do so by law or if it is necessary to protect our legitimate interests in accordance with applicable laws.


3.4 Is there an obligation for me to provide data?


As part of your application, you must provide the personal data required to carry out the application process. Without this data, we will usually have to refuse to conclude an employment contract.


3.5 How long do we store your data?


We will only store your personal data to the extent and for as long as is necessary for the purpose for which it was collected by us or provided to us by you. We therefore store your personal data as follows:


  1. for the duration of the application process;
  2. if your application was not successful, after notification of the rejection decision, as long as we need thedata toclarify any inquiries or disputes – usually a deletion takes place after 5 months at the latest;
  3. if you have expressly consented that we should also consider your application in future job advertisements, yourdatamay also be stored for a correspondingly longer period of time;
  4. if there is a corresponding legal obligation for longer storage, for the duration of this statutory period.

After the purpose of storage ceases to apply or a statutory storage period has expired, we will delete your personal data in accordance with the statutory provisions.


3.6 Security of your data in the online application process


We have taken the technical and organizational measures we consider necessary to ensure the most comprehensive protection of your personal data. However, we cannot guarantee that there will be no security gaps when data is transmitted over the Internet. For this reason, we offer you the option of sending us your application documents by post. For this purpose, please use either the address given in the respective advertisement text of the advertisement or
the address of the person responsible for data processing stated in this information.


4 supplementary privacy notice for the use of our video conferences


This separate privacy notice applies to users who use our video conferencing systems together with us. This supplements the above general privacy notice.


We use various video conferencing tools for communication. The data processing takes place in the context of your participation in a video conference or Online event.


4.1 What additional data is collected, processed and shared with your use of our video conferencing software?


4.1.1 Processing of content, usage and device data


In addition to image and sound, the following data is typically processed: name and IP address of the participant, name
of the room, data on the device used. In addition, depending on usage, content may be generated from split screens, chats, whiteboard posts, or status. If available, telephone dial-in data can be processed: All voice communication and traffic data (telephone number, dial-in number, PIN, call duration). In the event of technical errors, the error ID and affected device data are also stored. The online events are not recorded. During such a video conference, all participants can see, read and hear data from screen sharing, chats, videos, audios and whiteboard posts.


By participating in video conferences and possibly activating your device camera, you agree to the processing of your data. Please note that our provider may transfer data to the USA.

4.2 Who receives your data?


4.2.1 Transfers to companies that provide services to us as processors


Your personal data will be passed on to companies that provide video conferencing systems on our behalf in accordance with our instructions.

The provider of our video conferencing system Microsoft Corp. provides the MS Teams service for us.


4.2.2 Transfers to third countries


If you use our video conferencing services together with us, certain connection data may also be processed on cloud-based servers of US service providers. A transfer of personal data to so-called unsafe third countries outside the EEA cannot be ruled out. Such third countries do not have a high level of data protection comparable to that of the EU.


With the provider, we have therefore provided appropriate safeguards by means of standard contractual clauses (module two) issued by the EU Commission, which provide you with enforceable rights and effective remedies. You can view them here.


We also try to enable you to use such software in a data-saving way (e.g. participation in a video conference without registering your e-mail address).


5 supplementary privacy notice for users of our igniti fan page on Facebook.com (https://www.facebook.com/igniti/)


This privacy notice applies to users of the igniti fanpage on Facebook.com https://www.facebook.com/igniti/ and supplements the general privacy notice of igniti GmbH


5.1 Who is responsible for data processing and who can I contact?


Jointly responsible within the meaning of Article 26 of the General Data Protection Regulation (GDPR) are the following controllers.


Operator of the platform Facebook

Meta Platforms Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland

You can contact the company data protection officer of Meta Platforms Ireland Ltd. via this form.


Editorially responsible for this fan page on Facebook is

igniti GmbH
Leutragraben 1
07743 Jena

Tel +49 3641 3277 20
Fax +49 3641 573 330-2
Email info[at]igniti.de


You can reach our company data protection officer under the aforementioned contact details as well as by e-mail at datenschutz[at]igniti.de.


5.2 What data do we process?


5.2.1 Data you provide to us for general inquiries via the message form


In the case of messages addressed to us, we process your Facebook username and all other information that you provide when using the message form on the fan page or that we take from your public profile. We process your request or contributions in order to process them and, if necessary, to answer them. This includes, for example, information you provide when you contact us:

  • submit a request for a specific service;
  • ask a question or give us feedback.

This processing is based on our legitimate interest in accordance with Art. 6 (1) (f) GDPR to be able to contact you in response to your inquiries or contributions as well as to recognize usage preferences (e.g. number of so-called followers, number of visits to individual page areas, user statistics by age, geography and language) and to be able to improve and align the offer on our fan page as target group as possible. As well as to assert legal claims and defend in legal disputes, assist the authorities in prosecuting criminal offences, provide you with information about our services, offers or technical developments (direct marketing) that you as our customer request from us or that we think may interest you, where permitted by law.


5.2.2 statistical data that we evaluate


If you interact with our fan page or our content on Facebook, the operator of the Facebook platform collects usage data. We do not have direct access to this usage data, but to statistical information based on it. We use the analysis service Insights of the operator of the Facebook platform to

  • generate page statistics, including how many users we reached with which posts, how many responded to them andhow ourfan page is interacted;
  • gain insight into the target group we reach in terms of their demographic characteristics;
  • measure the effectiveness and distribution of our ads on Facebook.

This processing is based on our legitimate interest in accordance with Art. 6 (1) (f) GDPR to recognize acceptance and usage preferences (e.g. number of so-called followers, number of visits to individual page areas, user statistics by age, geography and language) and to be able to improve and align the offer on our fan page as target group as possible.


5.3 Data that Facebook collects when you visit this website


When you access our fan page, the operator of the Facebook platform as an additional controller collects various directly personal information about you and your device and processes it for various purposes, including Facebook’s own purposes.


Facebook Ireland Limited (“Facebook”) is generally responsible for the collection and further processing of personal user data on Facebook websites. Please note that Facebook collects and processes certain information about your visit to our fan page even if you do not have a Facebook user account or are not logged in to Facebook.


For information on the processing of personal data by Facebook, please refer to Facebook’s Privacy Policy https://www.facebook.com/privacy/explanation


5.4 Personal data attributable to other controllers


If you “share”, “comment”, “like” or “reply” to our comments, data processing takes place, which can be assigned to you or the platform operator Facebook. We are not responsible for this data processing within the meaning of Art. 4 No. 7 GDPR.


igniti is not obliged to check the contributions, comments or content uploaded, posted or submitted by users. However, igniti reserves the right to immediately reject, block or remove submitted contributions, comments or content from blogs and forums – insofar as these are publicly accessible on our fan page – without prior notice as soon as igniti has become aware of their illegality.


5.5 Where do we store your personal data?


With the use of this fan page, data is also transferred to countries outside the European Economic Area (“EEA”). For these countries, there is no adequacy decision of the EU Commission, except that there are no data protection provisions comparable to the EU (so-called third countries). Facebook Inc., the US parent company of Facebook Ireland Ltd., is certified under the EU-U.S. Privacy Shield and thus undertakes to comply with European data protection regulations. Further information on Facebook’s Privacy Shield status can be found on the linked page.


5.6 How long do we store your data?


igniti processes and stores personal data of data subjects only for as long as this is necessary to fulfil the purpose or insofar as this is required by law and the data is processed in igniti’s IT systems. Commercial and tax retention periods may also preclude deletion. The periods specified there for storage or documentation are up to ten years. If the storage purpose no longer applies or if a legally prescribed storage period expires, the personal data will be routinely restricted or deleted in accordance with the statutory provisions unless they are used as evidence.


5.7 Other recipients?


In addition to service providers acting on our behalf and forementioned recipients (in particular Facebook), we may also disclose your personal data to third parties if we are obliged to disclose or share your personal data in order to comply with a legal obligation or to protect the rights, property or safety of igniti, our customers or third parties.


5.8 Your rights as a data subject


Each data subject has the right of access pursuant to Article 15 GDPR, the right to rectification pursuant to Article 16 GDPR, the right to erasure pursuant to Article 17 GDPR, the right to restriction of processing pursuant to Article 18 GDPR, the right to object pursuant to Article 21 GDPR and the right to data portability pursuant to Article 20 GDPR. The restrictions according to §§ 34 and 35 BDSG apply to the right to information and the right to deletion. In addition, there is a right of appeal to a data protection supervisory authority in accordance with Article 77 GDPR in conjunction with § 19 BDSG.


These rights can be exercised vis-à-vis both aforementioned responsible bodies. If you would like to exercise your rights vis-à-vis Facebook, please follow Facebook’s instructions:

https://www.facebook.com/privacy/explanation


5.9 Information about your right of objection according to Article 21 GDPR vis-à-vis igniti GmbH


5.9.1 Right to object


You have the right, for reasons arising from your particular personal situation, to object at any time to the processing of personal data concerning you, which is based on Article 6 (1) (f) GDPR (data processing on the basis of a balance of interests); this also applies, if applicable, to profiling based on this provision within the meaning of Article 4 (4) GDPR. In individual cases, we also process your personal data for direct marketing purposes. You also have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling to the extent that it is associated with such direct marketing.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. In cases of direct marketing by e-mail, you can revoke their receipt at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form to the contact details of igniti mentioned above (e.g. e-mail, fax, letter) is sufficient for this purpose.


5.9.2 Perception of objection or revocation of consent given


Your objection can be made informally and can also be addressed to us by telephone.


Facebook Ireland Limited (“Facebook”) is generally responsible for the collection and further processing of personal user data on Facebook websites. Please note that Facebook collects and processes certain information about your visit to our Facebook page even if you do not have a Facebook user account or are not logged in to Facebook. For information on the processing of personal data by Facebook, please refer to Facebook’s Privacy Policy.


6 supplementary privacy notice for business partners of igniti GmbH


This privacy notice applies to suppliers and customers of Igniti GmbH and supplements the above general privacy notice. We hereby inform you about the processing of your personal data in connection with the contractual relationship of your employer with us, or With regard to our joint contractual relationship, you should be our contractual partner directly, e.g. as a sole trader.


6.1 Which data do we process for what purposes and on what legal basis?


6.1.1 Processing of your data on the basis of contractual obligations or pre-contractual measures (Art. 6 para. 1 lit. b

GDPR)


We process your data in order to conclude, perform or terminate a contract with you or your employer. These data are in particular:

  • your name,
  • your work address,
  • Your business contact details such as telephone number and e-mail address as well as correspondence and contractualagreement with us,
  • Performance metrics: e.g. information that allows us to assess the performance of the supplier, including supplierpersonnel;
  • your support request (ticket),
  • Any feedback you may have about our services.

If you yourself are our contractual partner, we collect further data from you, such as your bank details.


If we have not received the aforementioned data from you, it comes from publicly available sources. We will not sell or otherwise market your personal data to third parties.


6.1.2 Processing of your data on the basis of a balance of interests (Art. 6 para. 1 lit. f GDPR), insofar as your legitimate interests do not outweigh our legitimate business interests


If you yourself are our contractual partner, we carry out a prequalification procedure under certain conditions when establishing contractual relationships. In doing so, we determine whether weare allowed to enter into business relations with you, taking into account the provisions of the Money Laundering Act, the EU sanctions lists according to EU regulations 2580/2001 and 881/2002.


In addition, we process your data to safeguard our legitimate interests or those of third parties, for or for

  • Protecting our legitimate business interests and legal rights. This includes, but is not limited to, use in connectionwith legal claims, regulatory, audit-related, investigative purposes (including disclosure of such information inconnection with legal proceedings, insurance claims, or litigation) and compliance reporting requirements.
  • Transmission of supplier data to our business partners as part of the preparation of quotations and compliance checksby third parties
  • Business Management
  • Providing you with information about our products, services, offers or technical developments (direct marketing) thatyou, as our business partner, request from us or that we think may interest you, where permitted by law.
  • if you have indicated a preference for marketing communications, or to be able to process follow-up requests, toimprove our service
  • Purposes of customer satisfaction surveys, e.g. via online form
  • or other correspondence.

6.2 Who receives your data?


We share your information with third parties if we are required by law to disclose your personal information or if we believe it is necessary to protect the rights, property or safety of us, our customers or third parties, or if there is a legitimate interest.

Recipients can be:


  • Public bodies and institutions (e.g. tax authorities, law enforcement authorities) in the presence of a legal orofficial obligation
  • Creditors or insolvency administrators who inquire in the context of enforcement
  • Auditor
  • Service providers that we use in the context oforder processing relationships, such as our CRM provider or theprovider of our ticket system Atlassian Ltd.
  • Suppliers to whom we disclose data about our other suppliers or distributors as part of standards reviews, sanctionedparty list reviews and certifications
  • other business partners.

If you contact us via forms on our social media presence on Facebook or via our contact form, we process your data in our cloud-based customer management systems (CRM) of Salesforce Inc..


The service providers Salesforce Inc. aswell as Atlassian Ltd. the processing of personal data inso-calledn unsafe third countries outside the EEA cannot be excluded. There is no so-called adequacy decision for these third countries, which is why they do not have a high level of data protection comparable to that of the EU. With the aforementioned providers, we have therefore provided appropriate safeguards by means of standard contractual clauses issued by the EU Commission, which provide you with enforceable rights and effective remedies. We use the standard contractual clauses with module two, which you find here.


6.3 Is there an obligation for me to provide data?


As part of our business relationship, you must provide the personal data that is necessary for its initiation, execution and fulfilment of the associated contractual obligations or that we are legally obliged to collect. Without this data, we will usually have to refuse to conclude the contract or no longer be able to execute an existing contract and may have to terminate it.


6.4 How long do we store your data?


In principle, we process and store personal data of data subjects only for as long as the purpose pursued requires it or is required by law. In addition to the commercial and tax retention periods, we process contact data of contact persons of our business partners, corresponding business and communication processes for the duration of our business relationship. After termination of the cooperation, we keep the data for up to 15 years for internal administrative purposes, for example to be able to build on an earlier cooperation.

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