Magento 2 relaunch for a modern cosmetics shop

The company Ricarda M. approached us with the wish to carry out a relaunch and migration of the existing online shop to Magento 2. The manufacturer support for the previously used shop system Magento 1 was terminated. As a result, the system no longer receives updates and the online shop no longer meets all current security standards.

Same shop, new system – the decision for Magento 2

In close cooperation with our customer, we decided to switch from Magento 1 to Magento 2, as the new platform offers many advantages. igniti already has groundbreaking experience with the Magento shop system and has successfully implemented similar projects in the past. One of the most important advantages of such a relaunch is that the basic online shop processes are almost identical in both systems.

Thanks to a migration tool, the data migration for the relaunch could be carried out without any major problems. Only the transfer of the Magento 1 shop design required more preparation, as a 1 to 1 transfer was not possible with the given means. By customising a selected Magento 2 theme, we were able to reconstruct the existing established UX design. In addition, we were able to recreate many functions from the old Magento 1 system in Magento 2.

Adjustment of payment options – automated protection against fraud

In order to provide the end customers with more payment options, a payment service provider was connected. For a long time, customers could only order by invoice, but now they can also pay by credit card. After a short time, however, we had to deactivate credit card payment again. The payment service provider does not easily support all of the ingredients that the products in the shop contain. As igniti, we have no influence on this factor – after our customer’s decision not to enter into further negotiations with the payment service provider, we now only offer purchase on account as a payment method again.

The invoice purchase taken over from the old system was adapted in Magento 2. We have re-implemented and optimised the fraud protection process. The process serves to reduce fraud and was maintained and carried out manually in Magento 1. By the system now regularly fetching the dunning statuses, all new entries will be added to the list of suspicious cases in the future.

Adoption of existing functions in Magento 2

When moving to the new shop system Magento 2, we took over some functions that were already part of the Magento 1 shop. A connection to the logistics centre and their ERP system was essential due to the inventory management. For the secure and compliant use of cookies and tracking, we took over the already used Consent Management Platform and the Tag Management System.

At the request of the customer service, we took care of providing multi-coupon functionality in the new shop. The end customers should be able to use several coupon codes in one order without any of them losing their validity.